As a service-disabled veteran-owned small business (SDVOSB), we help government agencies achieve socio-economic contracting goals.
- Business Process Consulting
- Finance & Accounting
- Program Management
- Strategic Planning & Performance Management
- Corporate Invoice Consulting
- Business Analysis and Assessment
- Process Automation and Improvement
- Operating Efficiency Improvement
- Processes Reviews and Risk Assessments
St. Michael’s Inc. assisted a large defense agency with implementing the Defense Travel System (DTS). The specific areas of support included designing and testing the systems interfaces between DTS and the accounting system, and providing user helpdesk support. To design the interfaces, St. Michael’s gathered all of the interface requirements from both DTS and the accounting system, and mapped every transaction type to design the details of how the transactions would flow between the systems. We created a functional requirements document (FRD), which included detailed process flow diagrams; tested the system; and operated the interfaces on behalf of the Defense Agency. Additionally, St. Michael’s provided DTS experts who staffed the Agency’s helpdesk and supported new users with operating DTS. As a result of these services, this agency has seen its cost per travel transaction drastically reduced, and its compliance with travel regulations strengthened.
- Analyze, Process, and Summarize Accounting Transactions
- Develop and Revise Accounting Policies and Procedures
- Plan and Revise Accounting Policies and Procedures
- Plan and Develop Systems and Interfaces
- Remediate Audit Findings and Conditions
St. Michael’s Inc. performed audits of government contracts for the Department of Defense (DoD). Our ability to quickly identify adverse financial conditions within the contracts provided the best possible value to the client and allowed them to meet their goal of reducing a backlog of aged contracts.
"St. Michael's work, past performance, and
overall management are on par with most
— Government selection panel evaluation
Additionally, we assisted DoD with reducing the amount of prompt payment act interest penalties by carefully managing and reconciling un-payable invoices. We used a proven methodology based on finding the most efficient way to determine a corrective course of action. St. Michael’s found new and effective ways to perform these audits and improved the process as a result. St. Michael’s was able to maintain a quality review approval rate of >97% from the government agency.
- Project Management and Control
- Schedule Development and Management
- Strategic Communications
- Independent Verification and Validation
St. Michael’s Inc. provided a broad range of communications support for an agency’s Human Resources organization where our consultants aided in the development of a communications strategy for the implementation of a new compensation plan. New policies and processes required strong communication to the workforce delivered in a deliberate and transparent manner. We crafted briefings, brochures, talking points, and other products delivered through multiple channels to maximize reach. One channel included an updated website that was designed and developed by the communications team to provide the workforce with the most up-to-date information. St. Michael’s Inc. supported the agency during a time of significant change in its human capital practices and met the requirements of providing communications products through multiple channels.
- Strategic Alignment
- Change Management and Implementation
- Development of Governance Frameworks
- Metric Development and Analysis
St. Michael’s created an Enterprise Management Roadmap that provided a structured management approach for a Defense Agency. The Roadmap supported effective and efficient management integration through a clear outline of the governance organizations, the process management framework, and tools that facilitated the management of critical functions for the Agency. We created a Performance Management Plan, signed by the Agency’s Chief of Staff, which addressed risk management, accountability, and transparency to inform Enterprise decision makers. St. Michael’s also created an Enterprise Management Roadmap Implementation Plan that provided steps detailing the execution of Roadmap recommendations. The implementation plan incorporated multiple tools to aid in successful application of the plan, which included detailed project management artifacts:
- Work breakdown structure
- Risk mitigation plan
- Outreach and communication plan
Findings in the Enterprise Management Roadmap are changing the way this Agency does business by implementing improved decision making processes.
- General Information and Prompt Payment Act
- New Small Business Fast Payment Rules (OMB Memorandum M-11-32)
- Contract Terms and Wide-Area Workflow
- Invoice Rejections - Common Pitfalls
- Questions and Answers (Q&A) and Troubleshooting
St. Michael’s Inc. specializes in assisting government clients with improving and managing their business processes, especially those in the financial management area. Because of our experience with the accounts receivable process for Department of Defense contractors, St. Michael’s has developed significant expertise in contractual payment terms, requirements, and instructions. We can assist your company with:
- Understanding contractual billing terms
- Creating complete invoices to be accepted on the first submission
- Reducing the time required to receive payment
St. Michael’s provides educational courses/seminars on invoicing the federal government, with particular emphasis on Department of Defense (DoD) invoicing requirements. The course/seminar offers any user a better understanding of contractual invoicing terms, the structure of contract line items and contract lines of accounting. As a result, participants come away with the knowledge necessary to review their contracts, and prepare invoices based on those contracts.
Please email us via our Contact Us page for more information on how St. Michael's Inc. can assist you with your invoicing needs.